--- title: Privacy Policy | Animal Academy description: Animal Academy's privacy policy. --- [Skip to content](https://animalacademy.com.au/privacy-policy#main-content) TRANSLATE THIS SITE [STUDENT LOGIN](https://elearner.net.au/animalacademy) Close - [Courses](https://animalacademy.com.au/courses) - [All Courses](https://animalacademy.com.au/courses) - [ACM20121 Certificate II Animal Care](https://animalacademy.com.au/courses/acm20121-certificate-ii-animal-care) - [ACM30122 Certificate III Animal Care Services](https://animalacademy.com.au/courses/acm30122-certificate-iii-animal-care-services) - [ACM40418 Certificate IV Veterinary Nursing](https://animalacademy.com.au/courses/acm40418-certificate-iv-veterinary-nursing) - [ACM40322 Certificate IV Animal Behaviour and Training](https://animalacademy.com.au/courses/acm40322-certificate-iv-animal-behaviour-and-training) - [Future Students](https://animalacademy.com.au/future-students/apply) - [Apply](https://animalacademy.com.au/future-students/apply) - [Partners & Placements](https://animalacademy.com.au/partners) - [Student Support](https://animalacademy.com.au/current-students/student-support-services) - [Application Process](https://animalacademy.com.au/future-students/application-and-selection-process) - [Fees](https://animalacademy.com.au/current-students/fees) - [Blog](https://animalacademy.com.au/blog) - [Contact](https://animalacademy.com.au/contact) - About Us - [About Us](https://animalacademy.com.au/about/who-are-we) - [Why Animal Academy](https://animalacademy.com.au/future-students/why-us) - Current Students - [Forms & Policies](https://animalacademy.com.au/current-students/forms-policies) - [USI](https://animalacademy.com.au/current-students/unique-student-identifier-usi) - [Login](https://vastosoft.com/elearning/login.php?s=311&d=0&o=0&fr=%2Felearning%2Findex.php) [STUDENT LOGIN](https://vastosoft.com/elearning/login.php?s=311&d=0&o=0&fr=%2Felearning%2Findex.php) SEARCH CONTACT PHONE HOTLINE: [1300 290 609](tel:1300%20290%20609)E-MAIL: [info@animalacademy.com.au](mailto:info@animalacademy.com.au) [Get course guide](https://animalacademy.com.au/courses?hsLang=en-au) [![Animal\_Academy\_Logo-dark](https://animalacademy.com.au/hs-fs/hubfs/Animal_Academy_Logo-dark.png?width=500&height=151&name=Animal_Academy_Logo-dark.png)](https://animalacademy.com.au/?hsLang=en-au)[![Animal\_Academy\_Logo-light](https://animalacademy.com.au/hs-fs/hubfs/Animal_Academy_Logo-light.png?width=500&height=148&name=Animal_Academy_Logo-light.png)](https://animalacademy.com.au/?hsLang=en-au) - [Courses](https://animalacademy.com.au/courses) - [All Courses](https://animalacademy.com.au/courses) - [ACM20121 Certificate II Animal Care](https://animalacademy.com.au/courses/acm20121-certificate-ii-animal-care) - [ACM30122 Certificate III Animal Care Services](https://animalacademy.com.au/courses/acm30122-certificate-iii-animal-care-services) - [ACM40418 Certificate IV Veterinary Nursing](https://animalacademy.com.au/courses/acm40418-certificate-iv-veterinary-nursing) - [ACM40322 Certificate IV Animal Behaviour and Training](https://animalacademy.com.au/courses/acm40322-certificate-iv-animal-behaviour-and-training) - [Future Students](https://animalacademy.com.au/future-students/apply) - [Apply](https://animalacademy.com.au/future-students/apply) - [Partners & Placements](https://animalacademy.com.au/partners) - [Student Support](https://animalacademy.com.au/current-students/student-support-services) - [Application Process](https://animalacademy.com.au/future-students/application-and-selection-process) - [Fees](https://animalacademy.com.au/current-students/fees) - [Blog](https://animalacademy.com.au/blog) - [Contact](https://animalacademy.com.au/contact) - About Us - [About Us](https://animalacademy.com.au/about/who-are-we) - [Why Animal Academy](https://animalacademy.com.au/future-students/why-us) - Current Students - [Forms & Policies](https://animalacademy.com.au/current-students/forms-policies) - [USI](https://animalacademy.com.au/current-students/unique-student-identifier-usi) - [Login](https://vastosoft.com/elearning/login.php?s=311&d=0&o=0&fr=%2Felearning%2Findex.php) PHONE HOTLINE: [1300 290 609](tel:1300%20290%20609)E-MAIL: [info@animalacademy.com.au](mailto:info@animalacademy.com.au) [Get course guide](https://animalacademy.com.au/courses?hsLang=en-au) # Privacy Policy   ![cat looking at the camera](https://animalacademy.com.au/hs-fs/hubfs/4%20257820.jpg?width=665&height=374&name=4%20257820.jpg) Animal Academy is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the **Privacy Act 1988 (Cth)** (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of the **Office of the Australian Information Commissioner** at www.oaic.gov.au.   **What is Personal Information and Why Do We Collect It?** Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and facsimile numbers. This Personal Information is obtained in various ways, including interviews, correspondence, telephone calls, emails, our website (www.animalacademy.com.au), your website, media and publications, publicly available sources, cookies, and third parties. While we strive to ensure the quality of third-party links or policies, we do not guarantee them. We collect your Personal Information for the primary purpose of providing our services, delivering information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing. When we collect Personal Information, we will, where appropriate and possible, explain why we are collecting the information and how we plan to use it.   **Sensitive Information** Sensitive information, as defined in the Privacy Act, includes information or opinions about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. Sensitive information will only be used by us: - For the primary purpose for which it was obtained - For a secondary purpose directly related to the primary purpose - With your consent, or where required or authorised by law     **Third Parties** Where reasonable and practicable, we will collect your Personal Information directly from you. However, in some circumstances, we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are aware of the information provided to us by the third party.     **Disclosure of Personal Information** Your Personal Information may be disclosed in the following circumstances: - To third parties where you consent to the use or disclosure; and - Where required or authorised by law     **Security of Personal Information** Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is stored in client files, which we will retain for a minimum of seven years.     **Access to Your Personal Information** You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Animal Academy will not charge a fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. To protect your Personal Information, we may require identification before releasing the requested information.     **Maintaining the Quality of Your Personal Information** It is important to us that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not current or is inaccurate, please advise us as soon as practicable so we can update our records and continue to provide quality services.     **Policy Updates** This Privacy Policy may change from time to time and is available on our website.     **Privacy Policy Complaints and Enquiries** If you have any queries or complaints about our Privacy Policy, please contact us at: **Email:** [info@animalacademy.com.au](mailto:info@animalacademy.com.au)   [Return to homepage](https://animalacademy.com.au/?hsLang=en-au) [![Animal\_Academy\_Logo-light](https://46702163.fs1.hubspotusercontent-na1.net/hub/46702163/hubfs/Animal_Academy_Logo-light%201.png?width=170&name=Animal_Academy_Logo-light%201.png)](https://animalacademy.com.au/?hsLang=en-au) The Animal Academy is a globally recognised animal care and veterinary nurse training organisation.  ABN: 87 642 195 766  RTO: 45907     - [COURSES](https://animalacademy.com.au/courses) - [All courses](https://animalacademy.com.au/courses) - [ACM20121 Certificate II Animal Care](https://animalacademy.com.au/courses/acm20121-certificate-ii-animal-care) - [ACM30122 Certificate III Animal Care Services](https://animalacademy.com.au/courses/acm30122-certificate-iii-animal-care-services) - [ACM40418 Certificate IV Veterinary Nursing](https://animalacademy.com.au/courses/acm40418-certificate-iv-veterinary-nursing) - [ACM40322 Certificate IV Animal Behaviour and Training](https://animalacademy.com.au/courses/acm40322-certificate-iv-animal-behaviour-and-training) - CURRENT STUDENTS - [Login](https://elearner.net.au/animalacademy) - [Animal Academy Forms & Policies](https://animalacademy.com.au/current-students/forms-policies) - [Unique Student Identifier (USI)](https://animalacademy.com.au/current-students/unique-student-identifier-usi) - [Future Students](https://animalacademy.com.au/future-students/apply) - [Apply](https://animalacademy.com.au/future-students/apply) - [Partners & Placements](https://animalacademy.com.au/partners) - [Application process](https://animalacademy.com.au/future-students/application-and-selection-process) - [Fees](https://animalacademy.com.au/current-students/fees) - [Student Support](https://animalacademy.com.au/current-students/student-support-services) - About Us - [About Us](https://animalacademy.com.au/about/who-are-we) - [Why Animal Academy](https://animalacademy.com.au/future-students/why-us) - [Contact Us](https://animalacademy.com.au/contact) - [Blog](https://animalacademy.com.au/blog) - [Privacy Policy](https://animalacademy.com.au/privacy-policy) All rights reserved - [Privacy Policy](https://animalacademy.com.au/privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "Surry Hills", "addressRegion" : "NSW", "postalCode" : "2010", "streetAddress" : "Level 4, 441 - 449 Elizabeth Street" }, "email" : "info@animalacademy.com.au", "knowsLanguage" : "en_AU", "logo" : { "@type" : "ImageObject", "url" : "https://46702163.fs1.hubspotusercontent-na1.net/hubfs/46702163/Animal_Academy_BM_MONO_CMYK.jpg" }, "name" : "Animal Academy", "telephone" : "1300 290 609", "url" : "https://animalacademy.com.au/privacy-policy" } ```